What is Colors AI?
Colors AI is a consumer intelligence platform that automatically collects, analyzes, and categorizes customer input from various sources. It's intended to assist businesses prioritize product development based on client wants.
Colors AI: Key features
- Integrates with several systems, including customer service, sales, email, and project management, to collect input. Utilizes natural language processing to classify and categorize unstructured feedback data.
- Identify patterns, abnormalities, and insights in customer chats.
- enables feedback segmentation by customer group.